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Title

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Reception Specialist

Description

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We are looking for a Reception Specialist who will be responsible for efficiently organizing and managing the reception process of new employees or clients within the organization. The role requires excellent communication skills, attention to detail, and the ability to work in a dynamic environment. The Reception Specialist will coordinate all activities related to reception, including document processing, conducting initial interviews, and ensuring a positive experience for new team members or clients. They will work closely with various departments to ensure the reception process is smooth and compliant with internal policies and organizational standards. The candidate must be organized, responsible, and customer-oriented, with problem-solving skills and adaptability to changing requirements.

Responsibilities

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  • Organize and coordinate the reception process
  • Process and verify candidate documents
  • Conduct initial interviews and assessments
  • Communicate with candidates and respond to their inquiries
  • Collaborate with other departments to ensure smooth reception
  • Maintain up-to-date documentation and records
  • Ensure compliance with internal policies and procedures
  • Prepare reports on the reception process
  • Participate in improving processes and procedures
  • Train and support newly admitted employees

Requirements

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  • Higher education in human resources or related field
  • Experience in recruitment and reception
  • Excellent communication and organizational skills
  • Ability to work with computer systems and databases
  • Attention to detail and accuracy
  • Ability to work in a team and under pressure
  • Good problem-solving skills
  • Knowledge of labor legislation
  • Responsibility and initiative
  • Flexibility and adaptability to changing conditions

Potential interview questions

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  • What is your previous experience in reception?
  • How would you organize the reception process in our organization?
  • How do you handle conflict situations during reception?
  • What methods do you use to assess candidates?
  • How do you maintain documentation and accountability?
  • What software tools do you use for process management?
  • How would you improve the reception process?
  • How do you handle a large volume of applications?
  • What are your communication skills?
  • What motivates you in this position?